About Us
2023-2024 Annual Report
LETTER TO THE COMMUNITY
Building Momentum and Creating Impact
As we reflect on the accomplishments of this past year, I am filled with gratitude and pride. It has been an incredible year—one marked by new challenges, exciting opportunities, and meaningful progress. Because of the dedication, hard work, and commitment to our mission, it stands as one of our most impactful years to date.
Last year, our focus on forward motion created the energy to build momentum and make an impact that allowed us to reach remarkable milestones. Our Contact Center Solutions division created a record number of team member opportunities, expanded into a sixth building, and is paying our highest wages to date. Manufacturing implemented an advanced technology system, positioning team members for future-ready roles. Peckham Farms began construction on “The Coop,” a dynamic customer experience space featuring a sensory garden and labyrinth.
We welcomed our first Vice President of Belonging, expanded Youth Services into Washtenaw County, and partnered with innovative research programs to empower team members. From experimenting with robotics in 3PL & Fulfillment to using virtual reality mindfulness for workplace well-being, Peckham is innovating across all lines of business.
The opening of the state-of-the-art Blackhawk facility in Phoenix was another landmark achievement. This space exemplifies our commitment to universal design and inclusivity, housing over 800 employees and providing dynamic amenities that prioritize accessibility and collaboration.
We celebrated 10 consecutive years as a Certified Great Place to Work, received the prestigious Veteran-Friendly Employer Gold Certification for the third year, and were honored with a Peace Pole.
This work is hard. It is big. And it is meaningful. As we’ve deepened our mission’s impact, we are creating the jobs of tomorrow for people with disabilities today.
We thank our partners, employers, donors, staff, and team members for embodying our values of compassion, innovation, and community. Together, we are driving forward with a shared momentum that will create a lasting, positive impact for years to come.
With deep appreciation,
Chief Executive and Inclusion Officer, Peckham Inc.
Board of Directors
Officers
Michael Flowers, President
Executive Director Human Resources, Lansing Board of Water & Light
Heather Shawa, Vice-President
Chief Financial Officer, Lansing Board of Water & Light
Kathie Feldpausch, CPA, RCE, Board Secretary/Treasurer
Community Representative
Board Members
Charlotte Koger, Board Director
Community Representative
Thomas Hoban, Board Director
Community Representative
David A. Gift, Board Director
Community Representative
Duncan Wyeth, Board Director
Community Representative
Esther Onaga, Board Director
Community Representative
Mary Gager Drew, Board Director
Michigan State Police Office of School Safety
Monique Field-Foster, Board Director
Executive Partner, Warner Norcross + Judd LLP
Stanley Kogut, Board Director
Community Representative
Wendy Hamilton, Board Director
CEO, TechSmith
Doug Peters, Board Director
President, Christman Building Innovation Group
Measuring impact
Peckham’s fiscal year began October 1, 2023, and ended September 30, 2024. The numbers listed reflect this period.
7,566
Team Members Served
$104.8M
Team Member Wages
854
Upward Mobility at Peckham
670
Upward Mobility in Community
4.63
Client Satisfaction on a 1 to 5 scale
Business Impact
Revenue (In Millions)
We experienced significant growth across each of our social enterprises this fiscal year, with Contact Center Solutions remaining our largest operation.
Peckham’s total revenue and the revenue of each line of business are represented in the graph.
2023-24 Revenue
$220.5M
Contact Center Solutions
$66.3M
Apparel Manufacturing
$46.2M
3PL & Fulfillment Services
$9.6M
Custodial Services
$10.8M
Human Services
$6.2/13.1M
Other Revenue / Investment Gain
Cost of Operations
55%
Wages & Fringes
8%
Materials & Supplies
35%
Operations
2%
Management
PECKHAM RECEIVES PEACE POLE FROM CATHOLIC CHARITIES OF INGHAM, EATON AND CLINTON COUNTIES
In June, Peckham, in partnership with Catholic Charities of Ingham, Eaton & Clinton Counties, hosted a Peace Pole dedication ceremony. The dedication is a part of Catholic Charities of Ingham, Eaton & Clinton Counties’ Peace Pole Initiative, which recognizes organizations that have made a commitment to be a safe, welcoming, and diverse place for refugees in the Greater Lansing area.
“Peckham is the gold standard of an inclusive and welcoming working environment, as they are a safe landing spot for newcomers in Lansing and focus on celebrating diversity and including all in their workforce,” said Chelsea Lafferty, Director of Refugee Services. “We are overjoyed to honor Peckham for its amazing work on the front of diversity, equity, inclusion, and belonging.”
The ceremony included an unveiling of the pole, which represents a spirit of unity, and features the message “May Peace Prevail on Earth,” in braille and eight different languages.
Highlights and awards
Who We Served This Year
INTRODUCING OUR VICE PRESIDENT OF BELONGING: TINA ALONZO
In January, Peckham welcomed Tina Alonzo as our first Vice President of Belonging. Tina brings a passion for creating meaningful change and a proven ability to lead with a strategic vision. Her role focuses on leading the development and implementation of an integrated belonging strategy that advances inclusion and cultivates a culture where every staff and team member feels a strong sense of belonging.
Under Tina’s leadership, we’ve made great strides this year in assessing the state of belonging at Peckham, setting the foundation for our long-term strategy. With a focus on engaging diverse employees, fostering belonging, and creating an environment where people can grow and thrive, we’re using this baseline data to guide our next steps.
As we look to the future, the results of this assessment will help us create a roadmap and prioritize the areas that matter most as we continue to strengthen our culture and climate.
Together, we’re committed to shared responsibility and collaboration, ensuring Peckham remains a place where all employees can achieve their fullest potential.
BUILDING BRIDGES THROUGH STORYTELLING AND ADVOCACY
The Mandela Washington Fellowship, a prestigious initiative of the U.S. Department of State, brings emerging leaders from across Africa to the United States for transformative educational experiences. This year, Michigan State University welcomed 24 fellows, six of whom have personal or professional experience with disabilities.
In July, as part of their fellowship, these six leaders joined Peckham to collaborate with the Peckham Self Advocacy Team. Together, they explored the power of storytelling as a tool for advocacy, focusing on how personal narratives can drive change and promote inclusion.
In Peckham’s vibrant Art from the Heart studio, the fellows worked on projects that merged art and advocacy, inspiring creative ways to amplify the voices of people with disabilities. Their presence also offered a valuable exchange, providing insights into conditions in Africa and showcasing how universal design and vocational rehabilitation can support inclusive government operations in developing nations.
This partnership was a testament to the power of global collaboration and the shared commitment to building a more inclusive world.
Story Link: The Mandela Washington Fellowship at MSU allows global leaders to have local impact | WKAR Public Media
PECKHAM HOSTS THE AMERICAS COMPETITIVENESS EXCHANGE PROGRAM AS A PART OF MULTI-CITY MI TOUR
In May, Peckham hosted the Americas Competitiveness Exchange (ACE), the premier economic development, innovation, and entrepreneurial network of the Americas. The ACE visit included a multi-city state of Michigan tour, in partnership with the Michigan Economic Development Corporation.
More than 50 top global and regional leaders visited Peckham to learn about Peckham’s social impact through its private public partnership with the federal government, along with its innovative approach to creating workplaces for people with disabilities and other barriers to employment.
“Hands down the visit to Peckham was the highlight of my day,” said Cadlies Kotchapaw, ACE delegate. “Seeing is not only believing what is possible when you put underrepresented people at the forefront of intentional resource investments; it is also a catalyst for the realization of a world of possibilities for positive social change. The intentional human centered design was absolutely inspirational and a huge encouragement to me as a social entrepreneur.”
PECKHAM PARTNERS WITH MICHIGAN STATE UNIVERSITY IN DISABILITY RESEARCH AND PILOT PROGRAM
Does leader disability status influence the operational performance of teams with individuals with disabilities?
Results from a research project led by The Eli Broad College of Business at Michigan State University were published in the Journal of Operations Management. The research examines the impact of leader disability status on the operational performance of teams that include individuals with disabilities. The study used longitudinal data from Peckham’s apparel manufacturing social enterprise.
The results show that a leader with a disability has a potentially beneficial impact on team performance as the number of workers with disabilities in the team increases, resulting in improved productivity and quality. The theoretical, managerial, and policy implications of the study provide actionable insights for the creation of an inclusive labor force.
Using virtual reality meditation in a workplace setting for employees with disabilities: a pilot study
Peckham partnered with researchers in the Rehabilitation Counseling Department at Michigan State University to conduct a pilot study exploring whether virtual reality (VR) mindfulness used in the workplace can help to increase work engagement, satisfaction, mindfulness, and quality of life for employees with disabilities.
The study also explored user experience issues that may affect the acceptability and efficacy of VR-supported mindfulness. The results show that it is safe and feasible for individuals with disabilities to use VR-guided meditation at work and it has promising effects on employees’ mental wellbeing, mindfulness, and work engagement.
Peckham and MSU presented their findings at multiple professional conferences including the Pacific Rim International Conference on Disability and Diversity. The research manuscript is currently under review.
Community Impact
Peckham strives to support the communities in which it serves and operates. In 2023, Peckham provided financial contributions to more than 30 organizations through sponsorships and partnerships. Each entity embodies a worthy cause or event whose mission closely aligns with Peckham’s core values and principles.
Peckham Community Partnership Foundation
The Peckham Community Partnership Foundation plays an important role in supporting Peckham’s mission. Foundation support allows us to take a holistic approach to vocational rehabilitation by offering healthy living and wellness supports, wage subsidies for those with more significant disabilities, and many other specialized programs.
In addition, the Foundation nurtures creativity and encourages innovation through its Mini-Grant and Major Grant programs, which provide staff the opportunity to try out new ideas that enhance Peckham’s existing programs and services. Mini-Grants are awards of up to $5,000 for new projects and up to $10,000 for continuation projects. They must center around physical and emotional wellbeing, technology, education and training, financial literacy and money management, creative expression, and employment support services such as clothing for job interviews and transportation vouchers. Major Grants are awarded for projects $10,000 and above that support Peckham’s mission and values in harmony with its strategic plan, and must be submitted by a member of Peckham’s executive team.
In total, the Peckham Community Partnership Foundation awarded $2.2 million to Peckham’s Mini and Major Grant programs this fiscal year.
Foundation Financials
The Peckham Community Partnership Foundations’ latest fiscal year began January 1, 2023 and ended December 31, 2023.
The numbers you see here reflect this time frame (in millions).
4.4M
Donations
$53.7M
Assets
$2.2M
Grants
$5.7M
Investment Gain
Grants
The Peckham Community Partnership Foundations’ latest fiscal year began January 1, 2023 and ended December 31, 2023.
The numbers you see here reflect this time frame (in millions).
Mini-Grants
Awarded
(Up to 5K)
22
Major-Grants
Awarded
(More than 10K)
23
*Peckham staff can apply for a Major or Mini-grant to implement a new program that supports the mission and benefits team members.
Foundation Board
Officers
Stanley Kogut, Board President
Community Representative
Paul Colligan, Secretary/Treasurer
Director of Corporate Procurement and Supplier Diversity, Accident Fund
Board of Directors
Whitney Anderson-Harrell
Community Representative
Larry Cianciosi
Partner, Vice President Hanba & Lazar, P.C.
David Gift
Community Representative
Dr. Michael Henderson
Radiologist
Greta Wu
Community Representative
David Martell
Community Representative
William B. Milzarski
Community Representative
Barb Turner DeRose
Community Representative
Michael Flowers
Peckham Board President
FOUNDATION HOSTS BI-ANNUAL SPEAKER SERIES WITH AMERICAN INVENTOR
In April, the Peckham Community Partnership Foundation hosted Mick Ebeling, founder of Not Impossible. Noted as one of the world’s most influential creative people, Ebeling shared about his inspiring global movement with nearly 300 attendees.
Ebeling founded Not Impossible, an award-winning social innovation lab, on the premise that nothing is impossible. His approach has restored a paraplegic street artist’s ability to draw, helped experts to craft 3D-printed arms for Sudanese amputees, given a “voice” to an ALS patient who hadn’t spoken in 15 years, and made possible the development of wearables that allow deaf and hearing people alike to feel music haptically in a “surround body” experience.
The Foundation Speaker Series has been providing a platform for provocative discussion and learning around inclusion, disability, workplace culture, belonging and more for nearly 20 years.
CELEBRATING 30 YEARS OF GOLF, MISSION AND SPONSORSHIP
On June 11, the Peckham Community Partnership Foundation hosted its 30th Annual Golf Outing at Eagle Eye and Hawk Hollow Golf Courses, welcoming over 330 golfers, 60 organizations, and 100 volunteers. Thanks to the generosity of sponsors, the event raised a record-breaking $265,000 to support programs and services for individuals with disabilities and other barriers to employment.
This year’s outing also celebrated the creative talents of two Art from the Heart artists, Dominique and Christi, who were commissioned to design custom golf-inspired artwork. Both artists, who are Peckham team members, were featured in video profiles and honored during the event’s reception. Watch their stories here: https://youtu.be/xJYDhbrYry0
Their original pieces were proudly displayed and sold, showcasing their remarkable skills and unique perspectives.
Watch this short recap video here.
ART FROM THE HEART: CELEBRATING A YEAR OF CREATIVITY AND INCLUSION
This year, Peckham’s Art from the Heart program continued to unleash the creative potential of individuals with disabilities and other barriers, through the power of artistic expression. It has been a transformative year, filled with new partnerships, expanded programming, and inspiring exhibitions that showcased the talent of our artists.
In partnership with Artists Creating Together (ACT), a Grand Rapids-based nonprofit, Art from the Heart launched on-site art classes at Peckham’s Sparks location. Starting in August, ACT staff facilitated weekly sessions, offering team members creative expression and community connections across departments.
Art from the Heart also expanded into Peckham Housing, providing weekly art classes at the Greenhouse studio for residents of the House of Ruth. Monthly workshops at Capital Gardens and Independence Square further extended opportunities for residents to engage creatively.
This fall, Art from the Heart also relaunched its annual Michigan State University Federal Credit Union Art Show, showcasing nearly 100 pieces of artwork by 33 talented artists.
The exhibit highlighted talent of artists and promoted the inclusion of individuals with disabilities in the broader art community. Art from the Heart continues to create supportive, judgment-free spaces where artists can explore their creativity, build confidence, and connect with their community.
EXCHANGE FOR CHANGE PROGRAM EXPANDS TO GENESEE COUNTY
Peckham’s Youth Services and Reentry Success programs partnered with Michigan’s Children to bring the third Exchange for Change series to Genesee County for the first time. This innovative program, created in the wake of George Floyd’s death, aims to create understanding and strengthen relationships between local law enforcement and community youth. Eight youth leaders and seven officers from the Flint Police Department and Genesee County Sheriff’s Department engaged in the four-part series, which ran from February through March.
Participants navigated meaningful conversations in a safe, facilitated space, exploring topics such as secondary trauma, civil rights, and the history of policing in the U.S. Renowned human rights attorney Mark P. Fancher, of the ACLU of Michigan’s Racial Justice Project, enriched the dialogue with insights on racial profiling and discrimination. Together, students and officers developed actionable tips to improve community safety, build trust, and enhance interactions during escalated situations.
With a record number of participants and remarkable vulnerability displayed, this Genesee County series set a new benchmark for the Exchange for Change program. Plans are underway to launch a podcast featuring interviews with youth and officers, further amplifying the impact and lessons learned from this transformative experience.
PECKHAM’S ANNUAL MEETING: CELEBRATING 48 YEARS
The annual meeting is a breakfast celebration – connecting with Peckham supporters, partners, and donors as we reflect on our achievements of the last year and celebrate 48 years of providing opportunities for people with disabilities and other barriers to employment.
The annual meeting was held on Wednesday, January 28, 2025.
PECKHAM DONORS (OCT. 1, 2023 – SEPT. 30, 2024)
Individual Donors
Calab Adams
Sarah Adams
Masoud Ahmadpour
Tina Alonzo
Trey Aughenbaugh
Nathaniel Baker
Sarah Barber
Riley Bartelotti
David Bates
Tony Bechtol
Noah Belanger
Chad Belyeu
Kawanna Benson
Sherry Bent
Justin Bialik
Raymond Brennan
David Brinza
Jack & Linda Brockhaus
Kate Brodie
Greg Brogan
Kierna Brown
Chad Bryson
Ted & Maureen Buda
Robert Burghdoff
Joseph & Theresa Butcher
Raymond Buycks
Clay Chamberlain
Larry Cianciosi
Don Leduc & Susan Coley
Michael Collier
Paul Colligan
Ashley Corbitt
Jason Cords
James Cyrocki
Leslie Darling
Jim Davis
Robert & Lynette Davison
Ken DeCrane
James & Heather Dedyne
Tasha DeLeon
Bill & Linda Demmer
Chris and Barb DeRose
Marianne Dorais
Jack & Mary Gager Drew
Rachel Dudley
Jeffery Ellis
Nichole Ellwanger
Tina Erksine
Dr. Stephen Esquith & Chris Worland
Evemarie Eyde
Bill Falkowski
Kathie Feldpausch
Monique Field-Foster
Kathleen Fitzgerald
Michael & Pamela Flowers
Melissa Fry
Chris Gallagher
Bill Gesaman
Julia Gibbs
Jackie Gibson
Debbie & Dave Gift
Victoria Gillespie
Ann & Ben Gillmore
Leah Gradl
Benjamyn Greiner
Dale Glidden
Alexander Gobbo
Tyler Griswold
Paul & Theresa Hampel
Steve Hannahs
Kurt Hanus
Patrick Harrington
Natalie Harris
Jeff & Sally Harrold
Nathan Hartley
Charles Hauser
Travis Hays
Thomas Heideman
Dr. Mike Henderson
Mark Higdon
Rudy & Mary Jo Hirt
Thomas Q. Hoban
Jess Horgan
Karen Hunt
Lisa Husband
Doug Irvin Jr.
Beverly James
Kat Johnson
Wanda Lynn Johnson
Erik Johnston
Benjamin Jones
Calvin Jones
Matthew June
Individual Donors
Orrie Karim
Mark Kelland
Norma Kellogg
Paul Kindel
Charlotte Koger
Stanley & Karen Kogut
Chelsea Lambert
Bjorn Larson
Janine LaVoy
Vincent Leese
Steven Lerman
Brad Liedel
Brett Linton
Brooke Lippert
Katheryn Long
Yvonne Long
Scott Lonier
Jonathan Lorenc
Gloria Lubben
Li Mao
Michael Marks
Jennifer Marsh
David Martell
Rachel Martinez
Megan & Joe McCall
Tom & Lauren Minich
Glenn Moore
Doug Moran
Josh Morris
Curt & Judy Munson
Valerie Murray
Tim & Barbara Mustert
Rockey Myall
Molly & Kirk Newman
Steve Noble
Shawna Nyeholt
Steve Odette
Esther Onaga
John Owen
David Paruch
Gordon Pepple
Daniel Perrone
Andrew Peterman
Randy Phelps
Harry Pianko
Molly Polizio
Katie Polzin
Sarah Preisser
Dustin & Kelly Preston
Rosanne Renauer
Edward Ritenburgh
Teri Robison
Tad Rogers
Robert Rosenberg
Tarwyn Rouse
Elizbeth Royston
Lucas Rymal
Jim & Mary Savage
Jack Schaberg
Karla Schafer
Jamie Schapman
Frank Schmidt
John & Sharon Schneider
Kevin Scott
Randall Shanker
Heather Shawa
Mary Ellen Sheets
Kerry Turner Shumate
Kelley Snook
Joyce Snow
Jo Sperry
Christine Spencer
Christine Strukel
Chris Surato
Jeff Tagsold
Jerry & Phyllis Terrell
Mitch & Jeanne Tomlinson
Kelly Uribe
Sarah Velez
Scott Verlinde
Justin Walworth
Richard Wasserman
Ellen & James Weaver
Lisa Webb Sharpe
Erika Webster
Katherine Westbrook
Samantha Willett
Kenya Williams
Trey & Tamra Williams
Samantha Wisniewski
Cheryl Wright
Greta Wu
Kristina Zwick
Organizational Donors
Alta Equipment Company
Apollo Express, Inc.
Ashley Capital, LLC
Auto-Owners Insurance
B & D Electric, Inc.
Blue Cross and Blue Shield of Michigan
Brigade Fire Protection, Inc.
Brogan
Brookwood Companies Incorporated
Calabrio
Capital Steel & Wire, Inc.
Comprehensive Risk Services
Consulting Group Institutional
Services of Morgan Stanley
Delta Dental of Michigan
Demmer Properties, LLC
Dexian/Disys Integration
Foresight
Gallagher Uniform
George F. Eyde Family, LCC
Goodwill Industries of Greater Grand Rapids
Granger Waste Services, Inc.
Hanba & Lazar
HNI Risk Services of Michigan (Acrisure)
Integrated Architecture
Jokake Construction Services
Kent Companies
Lansing Board of Water and Light
Lansing Sanitary Supply
M. J. Foley Company
MacKenzie Companies
Maner Costerisan
McLaren Health Systems
McPhee Electric & Telecommunications, Inc
Mercantile Bank of Michigan
Milliken & Company
Mindset Talent LLC
Missouri Sea & Air Service, Inc. (MSA)
MSU Federal Credit Union
Muchmore Harrington Smalley & Associates
New Horizons
OneDigital Retirement & Wealth
Perlane Sales, Inc.
Phoenix Interiors
Pioneer Construction
Protiviti Government Services
Quality Air, Inc.
River Caddis
Robert Half
SecurAlarm Systems, Inc.
Sentinel Technologies, Inc.
Shaheen Chevrolet
Shanker Beverage Co.
SHI International
Speedrack Midwest
Sweet Encounters
TEKsystems
Texcel Industries, Inc.
TRC Group
YKK
In Honor Of / In Memory Of
James D. Asselin in memory of Tim Bates & Jerry Smith
John D. Diehl in honor of Shane Diehl
Gerald Fuller in memory of Margie Noddins
Arlene Hull in memory of Scott Derthick
Greta Wu in memory of Michael Godfrey
We have made every attempt to include all donors to Peckham in this listing. If your name has been inadvertently omitted, please email foundation@peckham.org with the correction, and we will update our records. Thank you.